Frequently Asked Questions (FAQ)
Don’t see an answer to your question below? Try our contact form HERE to submit your question.
How do I login to the STMA website?
In the top right corner, enter your username and password in the corresponding fields and click Login.
(You do not need to login to view the website. You only need to login to view the Member Directory and Important Documents.)
I don't have a login, can I request one?
In the top right corner under the login section, there is a Request Login link. Click there and submit your email. If you receive this message in red “There is no user registered with that email address” please send a request to support@seatrailma.com. If you are a property owner in Sea Trail, you will receive a username and password.
(You do not need to login to view the website. You only need to login to view the Member Directory and Important Documents.)
What if I forgot my login password?
In the top right corner under the login section, there is a Forgot Password link. Click there and submit your email. Our system will immediately send you an email advising you of your temporary password. (If you do not receive your temporary password immediately, please check your SPAM/GREY MAIL folder within your email system. ATMC and AOL tend to SPAM this email from our server.)
Once logged in, you can click on “Profile”, > “Edit”, > “My Account” > “Change Password” on left side. Also, you can edit other key information from the “Edit Profile” section.
Click here to see extra instructions: http://prntscr.com/f0d14v.
If you need additional assistance, please send an email to support@seatrailma.com.
How do I change my password?
In the top right corner (STMA Member Log In), enter your username and password in the corresponding fields and click Login. Once you login, click on Profile in the upper right corner. You will see your profile > Click on Edit > Click on My Account > on the left side click on Change Password > fill in your Current Password > Add your New Password and Confirm Password > Click the Update Password button. You will see a confirmation message in green stating “Your account was updated successfully.”
Click here to see extra instructions: http://prntscr.com/f0d14v.
How do I update my Member Directory Profile on the website?
Click HERE to access detailed directions on updating your Member Directory Profile.
How do I add a photo to my Member Directory Profile on the website?
Click HERE to access detailed directions on adding your own photo to your Member Directory Profile.
What do I do if I'm not receiving regular email notifications from the Master Association President?
In the top right corner (STMA Member Log In), enter your username and password in the corresponding fields and click Login. Once you login, click on Profile in the upper right corner. You will see your profile > Click on Edit > Click on My Account > be sure that your email address is correct > then on the left side click on Notifications > Be sure that the Email Newsletters is checked, if not check it > Click the Update Notifications. You will see a confirmation message in green stating “Your account was updated successfully.”
Click here to see extra instructions: http://prntscr.com/f0d14v.
If you continue to not receive the regular emails from the STMA President, please add “president@seatrailma.com” to your address book, check your GREY/SPAM folder for emails from this address and if that doesn’t work, contact your email provider (ATMC, AOL, Yahoo, MSN, Hotmail, etc.
ATTENTION ATMC email addresses – click here for detailed information from ATMC regarding Spam Mail FAQ
How do I sign up for a golf group?
To view our golf groups, click Golf Groups. Scroll down and you will see our various golf groups available to join. You can also signup for a weekly tee time or you can request to join, simply by clicking on the specific email link.
If there is something wrong with one of the facilities, how can I ask it be fixed?
Immediately contact Facilities Committee Chair, Tom Pickel, 910-616-4147.
How do I find Debra’s (STMA Administrator) phone number or email address?
Her information is located in the footer of every page:
Phone: 910-579-5374
Email: administrator@seatrailma.com
How do I submit an article to the Newsletter?
To submit an article to the Newletter, send an email to newsletter@seatrailma.com .
All information submitted for posting to the website Newsletter must be specific and accurate. No editing of content will be made by the website support.
How to do I find an specific event on the STMA Website CALENDAR?
Check out the CALENDAR page! The left side allows you to filter by all of our facilities, golf groups or activities; while the right side shows upcoming local events. As you filter or use the search box, the middle area shows all of the events for that day/week/month/year as you select each tab in the middle. Click the link below to learn how to use the website calendar with step by step directions.
How do I request the use of a room in one of the Sea Trail facilities?
How do I have an event added to the STMA Calendar?
To add an event to our calendar, please send an email to calendar@seatrailma.com. Be sure to include type of activity, date, time and location. If you need to reserve a room in any of the Sea Trail MA facilities, please follow the directions below.
How do I contact some one for website support?
If you are having a problem with the STMA website, please send an email to support@seatrailma.com for assistance.
How do I easily find something I am looking for on the website?
To find anything on the website go to the top right corner of any page of the website and type what it is you are looking for in the SEARCH BOX and click on the spyglass.