OFFICE HOURS
Monday – Friday
8:30 am to 5:00 pm
CONTACT US
877-672-2267
www.camsmgt.com
CHAT ONLINE
www.camsmgt.com
during business hours
CAMS ONSITE GENERAL MANAGER
Annette Louder
910-579-5374
alouder@camsmgt.com
OWNER’S WEB PORTAL
www.camsmgt.com/owner
BILLING ADDRESS:
Mail payments to:
Sea Trail Master Association, Inc.
c/o CAMS
PO Box 97548, Raleigh, NC 27624-7548
EMERGENCY SERVICE
(24 hours / 7 days a week)
If you have a true Association-related EMERGENCY outside of business hours that would result in property damage, please dial 877.672.2267 and follow the prompts for emergency assistance.
Most Recent Updates
Annette Louder is our new onsite CAMS General Manager. She started with us the first week of August. She and Debra Bordeaux are currently sharing the Administrator’s office in the Creekside Building. Debra will continue to work full time as our Administrator through the end of October then she will transition to part-time. You can currently reach Debra and Annette at the Creekside office number at (910) 579-5374. Debra will be handling the majority of the calls at this time as Annette is transitioning and working on the budget process. In the near future, we will begin to send out instructions on how to utilize the CAMS portal to submit maintenance requests/issues, storm-water complaints, billing questions etc. Also, you can call CAMS directly at (877) 672-2267. You can also access the CAMS portal from the STMA website.
Previous Information
We are pleased to announce that effective July 2, your Board of Directors has elected to have CAMS (Community Association Management Services) transition its services from Accounting Services to FULL Management Services for Sea Trail Master Association, Inc.
CAMS will furnish all services necessary to provide a turnkey community management solution for Sea Trail. This will include the addition of a professional On-Site Community Manager, who will work with your current On-Site Administrator, Debra Bordeaux, the Board of Directors and Committee Chairs in establishing clear policies and procedures, which are consistent with your governing documents and the needs of your community, over the next several months.
In addition to the accounting services CAMS is already providing Sea Trail, CAMS will be responsible with assisting the board and administration in the following areas:
Policies and Procedures
- Guidance with Legal
- ARC Review
- Common Area & Amenity Management
- Annual Budget Preparation
- Property Inspections
- Coordination of Maintenance Projects with Committees
- Association Contracts
Owners will continue to have access to CAMS by phone, email, and 24/7 access to the CAMS Owners Portal. General maintenance requests, ARC’s, and amenity requests will be administered through CAMS moving forward.
As we proceed through this transition, we will continue to send information updates via email. If there are any questions or concerns, please do not hesitate to contact your Board of Directors or CAMS. We are looking forward to expanding our relationship with the property owners of Sea Trail!
STMA UPDATES – 11/16/2021
Dear Sea Trail Property Owners:It is hard to believe that we are almost to Thanksgiving week!! I have just a few updates:Annual Meeting – The Sea Trail Master Association Annual Informational Meeting was held via zoom on Saturday November 13th. Thank you to all who participated in the meeting. The Zoom Meeting recording, the slide presentation and the Homeowner Q and A document are now posted on the CAMS portal. You will need to log in to your CAMS Portal to access all of the Annual Meeting information. Once you log into your CAMS portal, on the left side margin, you will see the heading Documents. Click on that link, then the Annual Meeting link and all of the information from the Annual Meeting will be posted there. Please CLICK HERE to go to the CAMS portal.New 2022 STMA Board of Directors – The new 2022 Board of Directors were appointed at the Annual Meeting and they are:
- Roz Dahlen, President
- Steve Miller, Vice President
- Greg Barratt, Treasurer
- Dana Connelly, Secretary
- Robert Hill, Member at Large
- Donald Bean, Member at Large
- Todd Rademacher, Member at Large
Holiday Decorating Party – We will be decorating the inside of the Pink Palace and MAC on Monday, November 29th at 2:30 pm. Please come and help us get into the holiday spirit! We will meet at the Pink Palace at 2:30 pm. We have contracted with a professional lighting company to do the outside lighting of the Pink Palace and the MAC.Garden Club Raffle Tickets – Time is running out to get your Sea Trail Garden Club Winter Lottery Raffle Ticket. You have 32 chances to win $100, $200 or $500. Tickets cost $100 and each ticket has 10 numbers. All Proceeds benefit Brunswick County Charities. For questions or to buy a ticket, contact Kim Urban sportkim1@gmail.com or 215-601-5745 or click HERE for more details.Stormwater Repair Surveys – Please be aware that you may see utility markings along your swales or property if you live on Edgewater Circle, Crooked Gulley or in Oyster Pointe. Also, you may see engineers and surveyors from East Coast Engineering or Coastal Geometrics Land Surveying walking around your property or adjacent to your property. Don’t be concerned. The STMA Board will be holding meetings with all impacted property owners to discuss stormwater repair plans in your neighborhood prior to any work beginning. We will hold these meetings once the repair plans are determined and approved. STMA Website – We will be moving our website to a more robust environment at the end of November. We are hoping to bring you more dynamic features, especially with our new calendar. We thank you for your patience and looking forward to working with a company that will provide 24/7 support to our volunteer team and STMA. The STMA Board of Directors wish you, your family and friends a Very Happy Thanksgiving!Roz Dahlen – STMA President
STMA Updates – Annual Meeting
Dear Sea Trail Property Owners,Just a few reminders:Annual Meeting: The Sea Trail Master Association Annual informational meeting will be held Saturday, November 13th at 10:00 am via Zoom. It has been questioned “Why are you holding the Annual Meeting via Zoom and not having an in-person meeting?” We decided to hold our meeting via Zoom for the following reasons:
- There is still a concern for the spread of Covid and the majority of communities near us are holding their Annual Meetings via Zoom.
- We did not have a venue available to us that would hold more than 70-100 people. The Zoom meeting will allow us to have an unlimited number of people in attendance and the meeting will be recorded and posted on the CAMS portal after the meeting is completed.
- Homeowners are encouraged to submit questions through the CAMS portal and the questions will be answered during the Zoom meeting.
- The Annual Meeting Informational letter is posted on the CAMS portal and also in this blast (see below for 2021 Informational Annual Meeting Notice). It contains all instructions for the Annual Meeting. It also states that the 2022 Assessment is $765 and will be due January 1, 2022.
CAMS has sent a number of emails with instructions on logging into the CAMS Portal to update your owner profile, register for the Annual Meeting, review the 2022 Annual Budget and to vote on the Annual Ballot. The Annual Meeting Information and Documents are now available on your CAMS Owners Portal. Once you log into your Owners Portal, please select the Annual Meeting tab on the left-hand side of the main menu. When you click on the Annual Meeting tab, you will find detailed information about the upcoming meeting, as well as instructions for voting.
- Click HERE to login to your owner portal.
- Click HERE to view step-by-step directions to access your portal.
- Click HERE to view the 2021 Informational Annual Meeting Notice.
All of the Annual Meeting documents are only available on your own personal CAMS portal. The deadline to register and vote is next Monday, November 8th at 5:00 pm. If you have any questions about logging into your portal, please call CAMS at 1-877-672-2267. We look forward to having in-person meetings in 2022!Signs: It has been brought to our attention that many people have contractor’s signs in their yards when having work done on their residence. Please make sure those signs are removed once the work is completed. Now that the Election is over, thank you for removing all election signs promptly.Thank you to all for your participation in our 2021 Annual Informational Meeting!Roz Dahlen, STMA President
Click CAMS for more details!CAMS Update 11/3/2021
New Communication Path – 2nd Reminder!
Dear Sea Trail Owners,
This is a friendly reminder that over the course of the next few months, we will begin using the CAMS Owner Portal to address owner concerns and will start to use the portal to send out regular broadcast messages via email to the community. If you haven’t already, please update your current email address in the CAMS Owner Portal to ensure that you are receiving important information that is sent via broadcast email messages, including responding to any inquiries you may have and information about the Annual Meeting, road closures, etc.
Please take a minute to update your current email address following the step-by-step instructions attached! Click 2nd Communication Path Email to review.
Sea Trail Master Association, Inc.
This Community is Professionally Managed By CAMS(877) 672-2267 | (910) 454-8787 | www.camsmgt.com
PRESIDENT’S MESSAGE – 7/21/2021
Dear Sea Trail Property Owners,
We held our regular July 2021 Board Meeting yesterday at the Pink Palace. We had a great turnout and appreciate all who attended. I wanted to highlight a few points that were discussed at the meeting.
As many of you know, there has been an email campaign initiated by a few homeowners over the past few weeks voicing concern about how the STMA (Sea Trail Master Association) Board is spending STMA funds. There are also questions as to why the STMA has $90,000 budgeted for stormwater repairs. The STMA Board feels that there is a lot of misunderstanding out there about stormwater permits, stormwater repair responsibility and the responsibility of the Declarant (Riptide/Sunrise Corp) who is the Stormwater Permit holder.
The STMA Board invited the Master Association Attorney, Colin Tarrant, to address the meeting yesterday. He answered a number of questions and also created a formal response to all of the questions and comments raised in the email campaign. Click HERE to view this detailed letter.
With the help of CAMS, our Community Management Company and the Master Association Attorney, Colin Tarrant, we plan to send out information that will further educate our property owners on these topics. We will roll out this information via the President’s Messages and our website in the future. We are also planning a Stormwater Town Hall to further explain Stormwater permits, repairs and responsibilities. This will be held in the Fall.
This was also the first STMA Board meeting where our CAMS (Community Association Management Services) team was present. We introduced Deanna King, the Regional VP and Stefanie Hubble, our current Community Manager. They are now a part of the STMA support team. It is prudent to have a professional management company supporting the STMA Board, Committee Chairs and Committees and we continue to look forward to our partnership with CAMS.
We announced that Annette Louder will be our new Community General Manager, working with Debra Bordeaux. Annette will be starting on August 3 and will be onsite, full-time at Sea Trail sometime that week. She is new to CAMS so she will be training on CAMS procedures and learning about our Sea Trail community. Annette has 25 years of experience in community management and will be a great addition to our Sea Trail community!
As we work through this transition with CAMS Full Management, we will continue to roll out information to ensure that you, the property owner, understands how to interface with CAMS. Please click HERE review our CAMS page on the STMA Website.
The STMA Board is working hard for the entire Sea Trail community. There are lots of exciting things happening, some that are accomplished quickly and some that will take some time. We will keep you informed of our future plans and accomplishments. We appreciate your patience and support!
Take care and Enjoy our place in paradise!
Roz Dahlen, STMA President
Sea Trail and CAMS Partnership!
We are pleased to announce that effective today, your Board of Directors has elected to have CAMS (Community Association Management Services) transition its services from Accounting Services to FULL Management Services for Sea Trail Master Association, Inc.
CAMS will furnish all services necessary to provide a turnkey community management solution for Sea Trail. This will include the addition of a professional On-Site Community Manager, who will work with your current On-Site Administrator, Debra Bordeaux, the Board of Directors and Committee Chairs in establishing clear policies and procedures, which are consistent with your governing documents and the needs of your community, over the next several months.
In addition to the accounting services CAMS is already providing Sea Trail, CAMS will be responsible with assisting the board and administration in the following areas:
Policies and Procedures
- Guidance with Legal
- ARC Review
- Common Area & Amenity Management
- Annual Budget Preparation
- Property Inspections
- Coordination of Maintenance Projects with Committees
- Association Contracts
Owners will continue to have access to CAMS by phone, email, and 24/7 access to the CAMS Owners Portal. General maintenance requests, ARC’s, and amenity requests will be administered through CAMS moving forward.
As we proceed through this transition, we will continue to send information updates via email. If there are any questions or concerns, please do not hesitate to contact your Board of Directors or CAMS. We are looking forward to expanding our relationship with the property owners of Sea Trail!
Sea Trail Master Association, Inc.
This Community is Professionally Managed By CAMS
(877) 672-2267 | (910) 454-8787 | www.camsmgt.com
Welcome to Community Association Management Services (CAMS)
Click HERE to review the original “Welcome” letter from Community Association Management Services (CAMS).
If you did not receive the original CAMS letter by US Mail, please contact Debra Bordeaux, our STMA Administrator at administrator@seatrailma.com or 910-579-5374.